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► Taxis
Know the Difference
So you’ve decided to catch a cab. There are two types of licensed vehicles in Nottingham:
Comparison of Taxi Types
| Hackney Carriages | Private Hire Vehicles |
|
City of Nottingham coat of arms on both front door panels. Large white licence plate on the rear displaying the words ‘City of Nottingham’ and a 3-digit number prefixed by the letter H. Can be hailed in the street or accessed by city centre taxi ranks. Meters must be used for journeys within the city boundary but you may negotiate the fare if the journey ends outside the boundary. Note: West Bridgford is outside the city boundary, but Clifton is inside. |
Usually saloon type vehicles. Small yellow licence plate on the rear displaying the words ‘City of Nottingham’ and a 3 or 4 digit number prefixed by the letter P. Usually has the name of the Private Hire Company displayed on the side of the car. Cannot be hailed in the street, they must be pre-booked by telephone or in person. Always ask for an estimate of the fare, as they don’t all have meters. Note: If you get into a Private Hire car without pre-booking it you may not be covered by insurance. This is known as “flying” and the drivers know it is illegal. |
Nottingham Trent Students Union works with Nottingham Cars to provide a safe transport option to NTSU students. Taxis can be pre-booked by calling 01159-700-700.
Top Taxi Tips
- Do not get in a taxi if you cannot see the photo badge.
- Get a cab with friends – it’s safer and cheaper.
- Make sure you have enough money.
- Hackney Carriages go on the meter if inside the city boundary.
- Be aware of bogus taxi drivers that tout without licence plates.
Making a complaint
- Obtain the registration or licence plate number of a vehicle
- Obtain the driver’s badge number if possible
- Get a physical description of the driver
- Note the name of the company
- Call 0115 9156571
- Or fill in an Online Complaint Form.
If you have any questions or queries regarding taxis, or have any complaints, please inform your Welfare and Involvement Officer at Caitlin.Hayward@su.ntu.ac.uk
