What is the Student Advice Centre (SAC)?

The Student Advice Centre provides an independent, free and confidential advice, information and representation service to all students at The Nottingham Trent University. Our staff members are employed by the Student Union. We can offer impartial advice without the risk of a conflict of interest if you contact us about problems you might face with any aspect of your time at Nottingham Trent University.

We have offices at the City, Clifton and Brackenhurst sites. Please see our contact details at the bottom of this page for information on where to find us and how to contact us.

We are members of Advice UK.

What sort of advice do we give?

We subscribe to the Citizens Advice electronic information system and can advise on a wide variety of subjects. Our most common enquiries relate to money and debt advice and housing advice. As a result of our independent status we are ideally placed to advise and represent students in relation to academic advice e.g. academic misconduct, academic appeals procedures, complaints against the University and disciplinary proceedings.

Although we are independent, SAC staff have good links with other University departments and services and outside organisations to ensure you get the best all round help and advice. If we can’t help you, we can usually refer you to someone who can.

New Academic Appeals Policy & Process

As of 1st January 2011, NTU's Academic Appeals Policy and Academic Appeals Process has changed. We are urging all students to familiarise themselves with the new system as soon as possible by reading through the Notification of Exceptional Circumstances, Request for Reconsideration, and Appeal pages on this website. Please keep in mind that the individual circumstances of your situation may affect which stage of the process is appropriate for you, so please seek advice from us in the first instance.

Who are the SAC staff?

Gail Beeching – Senior Adviser
Gail joined the team as Senior Adviser in 2012. Before joining us Gail worked as the Training Manager overseeing and delivering advice training for Tunbridge Wells & District Citizens Advice Bureau (CAB) & other organisations in the South East. Prior to that she worked as a generalist adviser & debt specialist. Gail is also a freelance trainer for Citizens Advice and has a wide range of experience in the advice field.

Corrina Purves - Student Adviser
Corrina has been a member of the SAC team since 2006. Before joining us Corrina was a support and advice worker for NACRO, a national charity for the rehabilitation of offenders and Macedon Trust, a local homelessness charity. Corrina has experience of advising clients on a wide range of subjects such as money advice, housing advice and also academic advice and representation.

Mosina Susiwala - Student Adviser
Mosina has been a member of the team since January 2009. Before joining us, Mosina was an adviser at Broxtowe Citizens' Advice Bureau. Mosina has worked at two separate CABs and has a wide range of experience in this field including debt and consumer issues, housing, employment rights, welfare benefits, and also academic advice and representation.

Contact us - Appointments & Queries

Email us: sac@su.ntu.ac.uk
Telephone: 0115 848 6200.
Our full contact details can be found here.

PLEASE NOTE THAT THE STUDENT ADVICE CENTRE WILL ONLY BE OPEN AT THE CITY SITE DURING THE SUMMER VACATION PERIOD. THE SAC AT CLIFTON AND BRACKENHURST IS NOW CLOSED UNTIL SEPTEMBER.