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► Request for Reconsideration

If you feel your performance in an examination or assignment has been affected by factors beyond your control, then the Academic Appeals Policy and Academic Appeals Process may apply to you.

What is a Request for Reconsideration?

There are three stages involved in the current policy: Notification of Exceptional Circumstances (please note: before 1st January 2011 this was known as Special Situations), Request for Reconsideration, and Appeal.

The Request for Reconsideration Form should be completed and returned to your School Reconsideration Panel within 10 working days of the electronic posting of your results on the University website.

N.B. Informal resolution: Where you have been in contact with your school to resolve any error on your transcript, the deadline for submission may be extended.

How to submit a Request for Reconsideration:

There are two grounds to choose from when requesting reconsideration. Your circumstances will dictate which are appropriate. The grounds are:

• One or more marks on your transcript or other record as provided to you following the Board of Examiners, have been incorrectly recorded.
• There is additional relevant information which could not have been made available previously to the NECP or the Board of Examiners.

You cannot challenge academic judgement as described on page 4 of the Academic Appeals Policy document under section 3.1.

Whichever ground applies you will need to be able to successfully argue why you did not make the NEC panel aware of the situation before now. It is generally not acceptable to say you didn’t know about the Appeals procedure. The policy is available on the NTU website and should be in your course handbook.

You will need to fill in a Request for Reconsideration form, located in Appendix 3 of the Academic Appeals Process (this is available from Student Advice, your School, or it can be printed off the NTU website here). You will need to substantiate the ground that you choose by providing evidence.

Please also provide a supporting statement and original evidence on separate sheets and ask the Reconsideration panel to take them into consideration. You may also state the outcome that you want to achieve.

If you cannot get hold of the evidence by the Request for Reconsideration submission deadline, then mention this in your statement. State what the evidence is and when it will be available. When you get it, make sure you submit it as soon as possible and keep copies.

The form and the attached documents should be submitted to your School subject Administrator. Hand deliver (and get a receipt) or send by registered post, headed ‘Request for Reconsideration’ to School of ..., Nottingham Trent University, Burton Street, Nottingham, NG1 4BU. This will help you prove that it was submitted by the deadline.

If you miss the deadline for handing in your request, then the University will not consider it unless you have good reasons for missing it. If this is the case, then please come along and see a Student Adviser at the Students' Union for further guidance.

Please note that if you are requesting reconsideration of a final degree classification, the Registrar will automatically withdraw your invitation to the Graduation Ceremony until the request has been dealt with. Ultimately, if your request runs over the July Ceremony, you may not graduate until the following November.

If at any point you are not clear what action you should be taking, get advice from the Student Advice Centre.

What happens next?

The Reconsideration panel will consist of independent senior academics who were not part of the NEC panel or a member of your Board of Examiners.

The panel will look at your case and will decide whether your request has been made on one of the permitted grounds, and whether it is substantiated with relevant evidence. Your supporting statement and evidence must demonstrate clearly the ground you are using.

Where a claim is upheld, the Chair of the Board of Examiners will amend any error or reconsider their decision.

You should be notified of the Reconsideration panel’s decision in writing with reasons within 20 working days of receipt of your request.

You await the outcome…

If you are not satisfied with the outcome of the Reconsideration panel’s decision then the next stage is to appeal. Please see the Appeals page.

Contact the Student Advice Centre

The Student Advice Centre can give feedback and support at all stages of the process. Email us on sac@su.ntu.ac.uk or ring us on 0115 848 6200. More details of our locations and opening times are here.