1. If you are a new student and have just completed your online enrolment, you may need to wait 2-3 days before you are able to log in.
2. If you opted out of the Students' Union receiving your data during the enrolment process you will not be able to log in as a student. If you wish to change this decision you can do so by emailing email@example.com and requesting that your student record be sent to the Students' Union. Once you have received confirmation from the University that they have changed your preferences, please allow 2-3 working days for our system to be updated before attempting to log in.
3. You may no longer be an active student at the University and therefore will need to register as a guest to purchase non-student tickets / products.
4. You may be a member of University staff. If so, you will need to register as a guest to purchase non-student only tickets / products.
If you don't believe you don't fall into any of the above scenarios, please email firstname.lastname@example.org providing full contact information and your Student ID number.