Please follow the below video for assistance on signing in and resolving the issue 'you can't register on this site'
Are you having a problem using the website? This page lists common issues and how you can solve them.
Please follow the below video for assistance on signing in and resolving the issue 'you can't register on this site'
If you are a social secretary, please ensure that you have followed the instructions to sign up to the ocean ticket books group here.
If you are not a social secretary, please email the URL you are trying to book with to entertainments@su.ntu.ac.uk stating your course and year of study.
The website only shows the first ten events of a given name when building a usergroup. If you have exceeded this, you must go back and give the event a unique name.
If browsing directly to the form, please check the form of the link:
Please ensure you only have numbers and letters or dashes in the filename. Brackets (), ! are not supported for now.
Please when linking to a file, use the address in the form
https://www.trentstudents.org/resources
E.g.
https://www.trentstudents.org/resources/wellbeing-map-1e87/download_attachment
NOT
https://s3-eu-west-1.amazonaws.com/nusdigital/document/documents/44412/WELLBEING_MAP_2018_19.pdf
Where the later is a direct link to a specific version which can expire.
Pro tip: The download_attachment tells the website to immediately go to the file, skipping the download page.
You have opted out of membership of the Students' Union. Please email support@ntu.ac.uk and ask to opt in to the students' union. You will then be able to sign in within 24 hours.
Causes:
Unfortunately, We do not support Amex cards at this time.
If you are having any problems or do not have an alternate card we can help you pay with cash. Please contact the Box Office for event queries or Opportunities for Societies.
These issues are of critical importance.
The following pages are currently inaccessible
You can use the form below to report a new issue to us: