Cookie Policy

This cookie policy explains what cookies are, how we use cookies on our websites, and what you can do to manage how cookies are used.
This policy applies to the following Nottingham Trent Students’ Union websites:
•    trentstudents.org
•    trentfreshers.org
•    trentevents.co.uk

What are cookies?

Cookies are small pieces of data stored on your device when you visit a website. They help websites work properly, improve performance, and can also be used to show relevant advertising.

How we use cookies

We use cookies for the following purposes:

Essential cookies

These cookies are required for the website to function properly. They cannot be switched off and are necessary for core features of the site.

The following is strictly necessary for the operation of our websites:
•    Remember what is in your shopping basket 
•    Remember where you are in the order or booking process 
•    Remember that you are logged in and keep your session secure 
•    Require you to be logged in to complete an order or access certain features

Performance cookies

Performance cookies help us understand how visitors interact with our websites by collecting and reporting information anonymously. This helps us improve the website and user experience.

Examples of tools we use:
•    Google Analytics – collects anonymous data such as pages visited, session duration, device type, geographic location, and referral source. 
•    Microsoft Clarity – provides insights into user behaviour and website performance without collecting personal information. 

Targeting (advertising) cookies

Targeting cookies may be used to deliver personalised advertisements and measure the effectiveness of campaigns. We use these cookies only with consent.

Platforms we use for advertising include:
•    Google 
•    Meta (Facebook & Instagram) 
•    TikTok 
•    Snapchat 

These cookies allow us to:
•    Understand which pages are visited 
•    Measure advertising performance 
•    Show ads more relevant to previous visitors 

Tools include tracking pixels and scripts provided by the advertising platforms.

Your choices

When you first visit our websites, you may be given the option to accept or reject non-essential cookies, depending on the site:
•    trentfreshers.org and trentevents.co.uk – users can manage cookie preferences at any time via the “Cookie settings” link in the footer. 
•    trentstudents.org – currently only uses essential cookies, which are necessary for the website to function and cannot be switched off. 

You can also control or delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

If we introduce non-essential cookies on trentstudents.org in the future, we will:
•    Ask for your consent before setting these cookies 
•    Provide clear options to accept or reject them 
•    Enable you to update your preferences at any time 

How long cookies last

Some cookies are session cookies, which are deleted when you close your browser. Others are persistent cookies and may remain on your device for a limited period to help us understand website usage and measure advertising performance.

Changes or updates to our cookie policy

We may update this cookie policy from time to time. Any changes will be posted on this page.

More information

For more information about how we handle personal data, please see our Privacy Statement.

If you have any questions, you can contact us at:
dataprotection@su.ntu.ac.uk